Category Archives: General

Jailed Texas Neurosurgeon and Gag Orders

Unless you have been literally living under a rock, you’ve surely heard the story of Dr. Christopher Duntsch, the jailed Texas neurosurgeon who was recently sentenced to life in prison for deliberately maiming and killing several patients. Lots and lots … Continue reading

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The Folly of the Vanderbilt Apology Law Study

This past Saturday, Sorry Works! published a piece highlighting what most media outlets and “snarky doctors” missed about the recently published Vanderbilt Apology Law Study. Namely, that the study clearly stated to reduce lawsuits and litigation expenses, healthcare organizations need … Continue reading

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What “Snarky Doctors” Missed About Vanderbilt Apology Law Study

Recently, a team of Vanderbilt University researchers produced a study on apology laws that said, in short, apology laws either have no impact on medical liability risk and may even increase the risk of malpractice litigation for some physicians. As … Continue reading

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The Story of MedStar’s Disclosure and Apology Program

Over the years, we have shared disclosure success stories which either focused on individual cases or entire organizations that are embracing disclosure and apology. Perhaps, this might be our most powerful success story to date as we turn the focus … Continue reading

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Neurosurgeon Laments Dishonest Medical Culture; Urges Real Apologies

Neurosurgeon and attorney Dr. Lawrence Schlachter recently penned a column entitled “Medical Culture Encourages Doctors to Avoid Admitting Mistakes.” This column is not only a valuable read for clinicians and folks in risk, claims, legal, and c-suite, but also patients … Continue reading

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Cancer in Soccer Players? What About Football Players?

Loyal readers of this space know we typically focus on medical errors, communication, and risk management issues. Today, we are going off script to touch on a different issue that should be important to all of us: kids and sports. … Continue reading

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Apology Laws, Financial Compensation for Errors, and Training Staff

Last week I wrote about the challenges with compensating patients/families for legitimate medical errors that cause harm or death. In short, I opined that there are plenty of people willing to say “sorry” for such misfortunes, but not enough leaders … Continue reading

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The “Compensation Challenge” in Disclosure & Apology Cases…

Recently, I have had conversations with several healthcare and legal professionals who had the same message for me: More hospitals and physicians are apologizing for medical errors, but…that’s it…too often they don’t provide compensation for medical errors, or don’t know … Continue reading

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Medical School Dean on Teaching Disclosure & Apology

This Tuesday, January 17th, I will have the privilege of being the Keynote Speaker at the Inter-Professional Education & Practice Collaborative at The Ohio State University.   I will be speaking to over 1,000 students and faculty in every health profession school … Continue reading

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Really Good Article on How to Avoid Med-Mal Lawsuits..

Below is what I think to be an exceptional article written from a consumer perspective on how to avoid med-mal lawsuits. Now, this article is geared towards long-term care, however, our friends in acute should be able to translate for … Continue reading

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