Monthly Archives: February 2011

When Empathizing, Take A Witness…

February 23, 2011 When I give a Sorry Works! presentation, I always have four slides I call the empathy example: “Mrs. Jones, the surgery is over, and I know you were looking forward to taking your Mom home in a … Continue reading

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Additional money for Disclosure Pilot Programs & Studies

President Obama included an addtional $250 million in his 2012 budget proposal for malpractice alternatives – and disclosure pilot programs will be considered for this grant money. Last year, AHRQ handed out $25 million in grant dollars, and several disclosure pilot … Continue reading

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Banker Teaches Docs About Apology

In today’s Sorry Works! e-newsletter we’ve reviewed “Last Man Standing,” the biography of Jamie Dimon, JP  Morgan Chase’s CEO.  Aside from being a good business read, the book provides several powerful examples of apology and honest discussions – on the … Continue reading

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Apology Law Decrease Med-Mal Lawsuits…

I was alerted about a new study that basically says docs in states with apology laws experience fewer med-mal lawsuits. At Sorry Works!, we’ve always walked a bit of a tight rope with apology laws.  We’re happy to see them … Continue reading

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Changing the Discussion on Med-Mal/Tort Reform?

If you are tired of the same ol’ debate on med-mal, let’s it change it now, for the better. And use Sorry Works! to do it… Here’s where we’re at: Type in “medical malpractice” in Google News and you will … Continue reading

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Health Leaders Media Article on Disclosure Deterrents…

Article published yesterday by Health Leaders Media on “Disclosure Deterrents” for residents and physicians.  Take home point: Healthcare organizations need to develop disclosure training offerings/classes and support mechanisms for front-line clincians.  We couldn’t agree more!  Disclosure has to be more than … Continue reading

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Sorry Won’t Cut it for Pharmacy Error?

Over the past 24 hours a story has begun circulating that a pharmacy accidently dispensed methotrexate to a pregnant woman (see below). The drug is used for chemotherapy and to terminate early-stage pregnancies. The woman could eventually lose the pregnancy … Continue reading

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More on cameras in the delivery rooms…

Here is the NY Times article that ran last week and started this current national discussion on cameras in the delivery room.  Balanced piece….I point to the hospitals/practices featured in the article that promote cameras, not only for the benefit … Continue reading

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Cameras in the Delivery Room? Ban Threatens Patient Trust

Found an interesting article in today’s LA Times on banning cameras in the delivery room. After a recent Sorry Works! presentation, a prominent med-mal defense attorney commented on this very topic. This attorney said that banning video cameras from the … Continue reading

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Breath of Fresh Air in Tort Reform Fight

Ol’ Barry stirred the pot last week in his State of the Union Address. By mentioning med-mal, he’s got the politicians on both sides staking out the same old tired positions again. For the GOP: Tort reform is the only … Continue reading

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