Monthly Archives: October 2012

Sorry Works! Tip: Include Disclosure in Quality & Risk Reviews

In hospitals and insurers all across the country, quality and risk committees are continually looking at serious events to learn from potential mistakes and system problems and spread knowledge inside and outside the walls. All good stuff. These reviews typically … Continue reading

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Teaching Disclosure to Front-Line Staff with On-Line Courses

Teaching Disclosure to  Front-Line Staff with On-Line Courses Most risk and claim managers and  members of the c-suite understand that disclosure is not only the right thing  to do, it also makes great business sense for the hospital or insurance  company. The challenge is … Continue reading

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Question from Road: Anyone Taping this Conversation

Question from Road: Anyone Taping this Conversation? We’ve all heard multiple tales of patients and family members secretly taping conversations with doctors and nurses. The lady had the recorder hidden in her purse, or stuffed in her bra! This fear … Continue reading

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Announcing Sorry Works!-ELM Exchange, Inc Partnership…

For SorryWorks!: Doug Wojcieszak, 618-559-8168, doug@sorryworks.net For ELM: Jennifer Hurley, 303-223-2622, x303, jhurley@elmexchange.com October 3, 2012 Glen Carbon, IL….Sorry Works! is proud to announce the formation of a strategic partnership with ELM Exchange, Inc, the leading provider of on-line risk … Continue reading

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