Monthly Archives: December 2013

X-MAS Gift for Risk/Claims Folks and Defense Lawyers: Running Shoes

Less than a week ’till the Big Day, and you’re still wondering what to get that hard-to-shop-for risk manager, claims manager, or med-mal defense lawyer?  Try running shoes.  Running shoes?  Yep, running shoes! Interesting opinion piece came out of Ireland … Continue reading

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Preview Webinars – Online Disclosure Learning Courses from Sorry Works & The Sullivan Group

Sorry Works! has teamed up with The Sullivan Group (TSG) to provide two (2) new on-line disclosure learning courses for front-line clinicians and managers.  Disclosure is a hot topic today, but the big challenge is how to educate all your doctors and nurses … Continue reading

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Hospital’s Apology Apparently Doesn’t Go Far Enough

According to news reports, a 90-year old woman was transported to a Canadian hospital for leg pain related to her high blood pressure, was cleared three hours later by the doctors, and sent home @ 230AM via cab in her pajamas without … Continue reading

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Marcy’s Story — Disclosure Video From Allegiance Health

Recently I did a series of disclosure presentations for Allegiance Health in Michigan.   It was a great day, and the Allegiance folks gave me a video story to share with the Sorry Works! audience.  The video is entitled, “A Safety … Continue reading

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