Monthly Archives: February 2014

Doing Disclosure & Apology Just to Avoid a Lawsuit?

 As you do disclosure, you may get hit with this question or allegation: “Well, you’re just saying sorry and being nice to me and my family to avoid a lawsuit!” Answer: Yes, you are right. Be honest, ’cause that’s what … Continue reading

Posted in General | Leave a comment

“I am Mrs. Smith:” – True Story From Disclosure Training Session

I am now beginning my disclosure training sessions by sharing the following actual case with my audiences: “Mr. Smith is a 53 year old man who went to the hospital for a CT guided biopsy of the liver.  Mr. Smith believes the test … Continue reading

Posted in General | Leave a comment

Latest from Harvard Researcher on Disclosure for Medical Errors

Yesterday (Feb 13th) Harvard Researcher Michelle Mello, JD, PhD, wrote about the value of disclosure for patients/families for the Huffington Post.  Michelle’s column was in response to an anti-disclosure post written by prominent consumer advocate Joanne Doroshow.   I am sharing this … Continue reading

Posted in General | Leave a comment

Never Forewarned About Most Med-Mal Lawsuits?

I had a testy exchange this week via LinkedIn with a claims manager.  I find that claims people – along with some defense lawyers – are sometimes the greatest obstacles to the implementation of disclosure.   Simply put, they just don’t … Continue reading

Posted in General | Leave a comment

Disclosure in a Tough Litigation Environment — Health Affairs Article

Last month Health Affairs published a series of article on disclosure and apology.  We reviewed one of the articles a couple weeks ago, and that review can be found here: http://sorryworksblog.net/?p=652. Today, we will review another article from the January … Continue reading

Posted in General | 3 Comments

Man Forges Friendship with EMS Who Killed His Wife, Unborn Child

Yesterday a story hit the wires that spoke to me, and will hopefully speak to you. A firefighter/EMS was coming off a 24-hour shift, only had a 30 minute nap, and was driving home when he fell asleep at the wheel and … Continue reading

Posted in General | Leave a comment