Monthly Archives: May 2014

Apology 24 Years After The Death? Thoughts on the Grieving Process…

Patient safety advocate Ilene Corina penned a moving article about apology that recently appeared on Facebook.  Corina, whose toddler son bled to death 24 years ago after a tonsillectomy, shared the story of how a nurse friend tried to connect … Continue reading

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Dealing with Docs’ Fears of Disclosure & Lawsuits

Despite all the work showing that disclosure reduces lawsuits, the #1 fear about disclosure in survey after survey of clinicians is…..litigation!  Doctors and nurses are still afraid that talking post-event will get them sued. There are many reasons for this … Continue reading

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“No Comment” to Med-Mal Lawsuit? Try This Instead…

When a medical malpractice lawsuit goes public in the media, we usually see/hear the following storyline: A heart-wrenching tale told by the patient, family, and/or plaintiff’s attorney (which may or may not be true) followed by a “No comment” from … Continue reading

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Hospital Apologizes for Kids’ Deaths Then Fight Lawsuits?

Children’s Hospital of New Orleans recently issued a public apology regarding the deaths of children due to a fungal outbreak at the hospital during 2008 and 2009– and the hospital never told the families at the time.   According to news … Continue reading

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