Monthly Archives: February 2016

Large Florida Medical Group Practicing Open, Ethical Risk Management

In the disclosure movement, there are the “big name” organizations that are nationally known for successfully practicing disclosure: University of Michigan, Lexington VA, University of Illinois Medical Center, and several others. These organizations have publicly shared their disclosure successes in … Continue reading

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British Hospitals Doing Lots of Public Apologies

Every couple days I troll Google News looking for stories about disclosure, apology, etc. I usually type in searches such as “Apology for Medical Errors” or “Sorry for Medical Malpractice.” I know, you can have alerts delivered automatically to your … Continue reading

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“No Comment” Feeds Lawsuit Culture

In reflecting on my blog post from earlier this week — see below — which criticized hospital and nursing home executives who say “no comment” or hide behind “patient privacy” when addressing the media following adverse medical events (or when being … Continue reading

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Doc Apologizes, but Hospital Silent…Is There a Better Way??

You may have seen the headlines last week that a surgeon in a Tennessee hospital operated on the wrong baby. The doctor admitted his mistake and apologized, but, the hospital clammed up, hiding behind patient privacy. Here is the story … Continue reading

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Link to Playback for Free Webinar from Sorry Works-Sullivan Group

On January 28th, Sorry Works! and The Sullivan Group held a free webinar for healthcare, insurance, and legal professionals. This webinar covered how we teach disclosure and empathy to front-line healthcare professionals. We had a great audience, and want to … Continue reading

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