Monthly Archives: October 2016

Disclosure Not a Risk Management Tool? Not About Avoiding Lawsuits?

I have often heard friends and colleagues in the disclosure movement claim that disclosure is not a risk management tool. Nor is it about avoiding lawsuits, say these well-intentioned souls. They assert, instead, it’s all about doing the right thing, … Continue reading

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Story About Spilled Paint & How We Treat Staff Post-Event..

Recently I got my son, Will, age 10, away from the video games. He used to come home from school and do nothing but stare at a screen and plunk away on keys.  To tear him away from these games … Continue reading

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Online Disclosure Training Courses from Sorry Works! & The Sullivan Group

Sorry Works! has proudly partnered with The Sullivan Group to produce and market online disclosure training courses for front-line staff and leadership. Your staff will learn how to: Empathize and stay connected with patients/families post-event without prematurely admitting fault. Stay … Continue reading

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Full Disclosure Documentary “Outtakes” — Handoffs

During the development of the Full Disclosure Documentary, filmmaker Lawrence Kraman interviewed lots of interesting people with many different stories and experiences to share. Unfortunately, a lot of material did not make the final version of the film — it’s … Continue reading

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